> ## Documentation Index
> Fetch the complete documentation index at: https://docs.guile.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Appointment Confirmation Payment Failed

> Required appointment money could not be processed during confirmation

## Cause

While confirming the booking request, Guile could not complete a required card
authorization or off-hours fee settlement. Guile knows no confirmation money
succeeded; the request returns to `pending` rather than becoming `scheduled`.

## Fix

Refresh the appointment, fix the reported payment issue, then
[confirm the booking request](/api-reference/appointments/confirm-a-booking-request)
with a new idempotency key.

## Retry safety

Not retryable

## Raised by

These operations can return this problem:

* [Confirm a booking request](/api-reference/appointments/confirm-a-booking-request)

## Example

```json theme={null}
{
  "type": "https://docs.guile.app/problems/appointmentConfirmationPaymentFailed",
  "title": "Appointment Confirmation Payment Failed",
  "status": 422,
  "detail": "While confirming the booking request, Guile could not complete a required card authorization or off-hours fee settlement. Guile knows no confirmation money succeeded; the request returns to pending rather than becoming scheduled."
}
```