> ## Documentation Index
> Fetch the complete documentation index at: https://docs.guile.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Appointment Payment Not Settleable

> The appointment payment cannot be retried

## Cause

Guile returns this problem when the appointment does not have a failed saved-card payment that the customer can retry. Paid, externally settled, canceled, rejected, expired, and no-show appointments cannot use this operation.

## Fix

Read the appointment again and show the action that matches its payment and appointment states.

## Retry safety

Not retryable until the appointment payment state changes.

## Raised by

* [Settle my appointment payment](/api-reference/customers/settle-my-appointment-payment)

## Example

```json theme={null}
{
  "type": "https://docs.guile.app/problems/appointmentPaymentNotSettleable",
  "title": "Appointment Payment Not Settleable",
  "status": 409,
  "detail": "This appointment does not have a failed payment that can be retried."
}
```