> ## Documentation Index
> Fetch the complete documentation index at: https://docs.guile.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Contactless Payment Declined

> The contactless payment was declined

## Cause

The processor declined the in-person collection. Guile did not capture the
contactless payment and did not record an appointment payment.

## Fix

Start a new logical attempt:
[create a contactless payment](/api-reference/payments/create-a-contactless-payment)
on the appointment (new idempotency key), collect again on the terminal with the
same or another card, then
[capture the contactless payment](/api-reference/payments/capture-a-contactless-payment).

## Retry safety

Not retryable

## Raised by

These operations can return this problem:

* [Capture a contactless payment](/api-reference/payments/capture-a-contactless-payment)

## Example

```json theme={null}
{
  "type": "https://docs.guile.app/problems/contactlessPaymentDeclined",
  "title": "Contactless Payment Declined",
  "status": 409,
  "detail": "The processor declined the in-person collection. Guile did not capture the contactless payment and did not record an appointment payment."
}
```