> ## Documentation Index
> Fetch the complete documentation index at: https://docs.guile.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Ineligible Payout State

> The payout is in a state that does not allow this operation

## Cause

The payout is not in a state that allows cancel or change. Guile left the payout
as-is; no additional transfer was started.

## Fix

Read the payout. Only pending payouts can be
[canceled](/api-reference/payouts/cancel-an-individual-payout). After that,
[create an instant payout](/api-reference/payouts/create-an-instant-payout-for-the-given-business)
with a new idempotency key if you still need to send funds.

## Retry safety

Not retryable

## Raised by

These operations can return this problem:

* [Cancel an individual payout](/api-reference/payouts/cancel-an-individual-payout)

## Example

```json theme={null}
{
  "type": "https://docs.guile.app/problems/ineligiblePayoutState",
  "title": "Ineligible Payout State",
  "status": 409,
  "detail": "The payout is not in a state that allows cancel or change. Guile left the payout as-is; no additional transfer was started."
}
```