> ## Documentation Index
> Fetch the complete documentation index at: https://docs.guile.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Payment Method Setup Incomplete

> The payment-method setup has not completed

## Cause

The supplied setup exists but the secure client collection flow has not completed successfully.

## Fix

Complete the existing setup, then retry appointment creation with the same idempotency key.

## Retry safety

Not retryable until the underlying state or request changes.

## Raised by

These operations can return this problem:

* [Create an appointment](/api-reference/appointments/create-an-appointment)

## Example

```json theme={null}
{
  "type": "https://docs.guile.app/problems/paymentMethodSetupIncomplete",
  "title": "Payment Method Setup Incomplete",
  "status": 409,
  "detail": "The supplied setup exists but the secure client collection flow has not completed successfully."
}
```