> ## Documentation Index
> Fetch the complete documentation index at: https://docs.guile.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Payment Not Authorized

> The payment has not been authorized and cannot be captured

## Cause

There is no successful authorization hold to capture. Guile will not capture, so no funds move from a capture call in this state.

## Fix

[Authorize the appointment payment](/api-reference/appointments/authorize-an-appointment-payment) first (or complete contactless collection), then capture.

## Retry safety

Not retryable until the underlying state or request changes.

## Raised by

These operations can return this problem:

* [Capture an appointment payment](/api-reference/appointments/capture-an-appointment-payment)

## Example

```json theme={null}
{
  "type": "https://docs.guile.app/problems/paymentNotAuthorized",
  "title": "Payment Not Authorized",
  "status": 409,
  "detail": "There is no successful authorization hold to capture. Guile will not capture, so no funds move from a capture call in this state."
}
```
