> ## Documentation Index
> Fetch the complete documentation index at: https://docs.guile.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Refund Window Expired

> The time window for refunding this payment has expired

## Cause

The refund window for this payment has closed. Guile will not create a refund; no money is returned from this call.

## Fix

Stop retrying refund for this payment. If the customer still needs money back, handle it outside this refund operation (support or a new business process).

## Retry safety

Not retryable until the underlying state or request changes.

## Raised by

These operations can return this problem:

* [Refund an appointment payment](/api-reference/appointments/refund-an-appointment-payment)
* [Request a refund](/api-reference/refunds/request-a-refund)

## Example

```json theme={null}
{
  "type": "https://docs.guile.app/problems/refundWindowExpired",
  "title": "Refund Window Expired",
  "status": 422,
  "detail": "The refund window for this payment has closed. Guile will not create a refund; no money is returned from this call."
}
```