Skip to main content

​
Cause

The appointment was not confirmed because its required deposit definitively failed. Use failureReason to show a safe recovery message. No appointment was published.

​
Fix

Ask the customer to address the reported payment issue before starting a new booking attempt.

​
Retry safety

Not retryable with the same booking request after a definitive failure. An unknown provider outcome returns the idempotent request-in-progress problem instead, so clients must not treat this response as proof that no charge occurred.

​
Raised by

This operation can return this problem:

​
Example