Payment Settlement Failed

Cause

Guile returns this problem when the payment provider declines the saved card selected for an appointment payment retry. The appointment remains unpaid and its payment activity records the failure.

Fix

Choose another saved card or update the customer’s payment methods, then retry with a new idempotency key.

Retry safety

Safe to retry with a new idempotency key after choosing another saved card. Repeating the same request with the same key returns the original decline.

Raised by

Settle my appointment payment

Example

{
  "type": "https://docs.guile.app/problems/paymentSettlementFailed",
  "title": "Payment Settlement Failed",
  "status": 422,
  "detail": "The selected card was declined.",
  "failureReason": "declined",
  "providerDeclineCode": "insufficient_funds"
}

Get started

Public APIs

API concepts

Metadata

Admin

Authentication

Appointments

Payments

Barbers

Businesses

Clients

Customers

Fees

Integrations

Invitations

Payouts

Photos

Refunds

Reviews

Services

Shops

Payment Settlement Failed

Cause

Fix

Retry safety

Raised by

Example

​Cause

​Fix

​Retry safety

​Raised by

​Example

Cause

Fix

Retry safety

Raised by

Example